Job Opportunities

Our mission is to engage children in volunteerism and empower them to make a difference in their communities. 
​We are dedicated to our core values of trust, collaboration, inclusion, innovation, and passion for service.


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Statewide Development Director

Generation SERVE is seeking an experienced, dedicated full-time statewide Development Director to build strategy and sustainability to promote our growth in our current locations (Austin and Houston, TX) as well as potential expansion sites. The Statewide Development Director will report to the Executive Director (ED) and will work with the ED, Board, and staff in both locations. This position will be responsible for organization-wide strategies around securing donors and contributions, managing fundraising/development and marketing staff, overseeing implementation of all development and marketing activities, and proactively identifying and addressing hurdles to sustainability.
THE IDEAL CANDIDATE:
  • has proven experience as a fundraising and marketing professional in a nonprofit organization with a $1M+ annual budget
  • demonstrates a dedication to our mission
  • embraces our core values of trust, collaboration, inclusion, innovation and passion for service
  • is able to work across varying levels of the organization to enhance and encourage a culture of philanthropy, from the Board of Directors to volunteers
  • is motivated, creative and willing to go the extra mile for the team
  • has the ability to solve complex problems
RESPONSIBILITIES:
  • Work with the ED, staff, and governing Board to facilitate short and long-term strategic fundraising plans in current and future markets.
  • Work with the ED, staff, and governing Board to create the annual marketing plan. Manage implementation of the plan.
  • Identify and address development and marketing issues that affect the well-being and efficacy of the organization.
  • Lead the ED, Board and development staff to plan and implement the organization's fund development strategy and programs.
  • Manage development operations efficiently, and oversee implementation of development and marketing activities in coordination with staff.
  • Cultivate donors through individual visits and individualized plans for donor engagement; work with staff to ensure pledge fulfillment.
  • Identify and cultivate business/corporate sponsors.
  • Maintain a balanced mix of donor sources and fundraising programs to attract and retain many types of donors.
  • Establish performance measures, monitor results, and evaluate the efficacy of our fund development program.
  • Maintain accountability and ensure compliance with all regulations and laws, as well as the code of ethics for fundraising professionals.
  • Help to recruit, train, and motivate fundraising volunteers.
  • Stay informed on trends and developments in philanthropy and volunteerism.
  • Manage fundraising luncheon(s) and other fundraising activities.
REQUIREMENTS:
  • Bachelor's Degree in Business Administration or related field
  • Master's Degree and/or CFRE preferred
  • Minimum of 5 years professional experience in managing a fundraising team
  • Proven track record of success in fundraising for a million dollar budget for 2+ years; experience fundraising across multiple markets/regions preferred
  • Experience in marketing and managing marketing team and responsibilities
  • Strong interpersonal, decision-making, and leadership skills
  • Excellent verbal and written communication skills
  • Analytical thinking and ability to analyze data
  • Proficient in Microsoft Office and G-Suite with experience using Salesforce or comparable CRM
  • Ability to make significant travel between markets
Interested candidates should submit a resume, writing sample and cover letter to Amy Loar at amy@generationserve.org.


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Marketing Manager

Generation SERVE is seeking a full-time Marketing Manager to execute our marketing plan in the Central Texas region. The Marketing Manager will report to the Statewide Development Director and will work with the Development and Programs teams. 
PROGRAM SUPPORT RESPONSIBILITIES:
In coordination with the Program Teams, the Marketing Manager:
  • promotes all of Generation SERVE's programs to encourage participation and registration
  • manages program registration processes
  • develops collateral as needed to support communications with families before, during, and after program participation
  • ensures that we are accurately tracking participation and hours in CRM system
  • manages the Presidential Volunteer Service Award process
  • plans for and runs the Volunteer Recognition event
  • manages the creation of the annual Holiday Giving Guide
  • manages the monthly calendar release process

DEVELOPMENT SUPPORT RESPONSIBILITIES:
In coordination with the Development Team, the Marketing Manager:
  • helps brainstorm themes for fundraising campaigns and helps manage segmentation
  • designs the look and feel of communications for fundraising campaigns through targeted emails, website, flyers, mailers, and social media
  • supports the Amplify Austin campaign with the identification of photos and the design of images that can be used on personal fundraising pages
  • supports the annual fundraising luncheon with collateral development and contributes to video creation

ORGANIZATION WIDE MARKETING
  • develops the bi-monthly newsletter that features content from across the organization
  • plans all bi-monthly blog content, recruits guest bloggers, and publishes the blog each month
  • reviews and organizes all photos that come in from activities for use in marketing and social media
  • maintains a social media calendar with daily posts to Facebook and every-other day posts to Instagram
  • responds to comments and questions on social media and engages with partners who feature Generation SERVE on their social media pages
  • creates photo slideshows and marketing materials as needed for events
  • updates marketing collateral and ensures that collateral supplies are replenished as needed
  • orders Generation SERVE t-shirts and give-aways for program participants
  • updates the website as needed, keeping it fresh with new photos and content throughout the year
  • manages ongoing media requests and public relations, especially leading up to events
  • helps coordinate and communicate about the Summer Volunteer-A-Thon
  • coordinates all marketing aspects of Family Volunteer Day 
  • maintains the Marketing Toolkit and Brand Resources
REQUIREMENTS:
  • Bachelor's Degree in Marketing or related field
  • Experience in a Marketing role, ideally for a nonprofit organization
  • Strong interpersonal, decision-making, and leadership skills
  • Excellent verbal and written communication skills
  • Analytical thinking and ability to analyze data
  • Proficient in Microsoft Office and G-Suite with experience using Salesforce or comparable CRM
Interested candidates should submit a resume, writing sample and cover letter to Amy Loar at amy@generationserve.org.


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​Contract Activity Lead

Generation SERVE is seeking Activity Leads on a contract basis to perform a key role in our organization.

​The ideal candidate MUST be dependable, punctual, conscientious, and genuinely like working with children.

This role can also exist as a volunteer opportunity. 
JOB RESPONSIBILITIES AND TASKS: 
  • Manage and facilitate Generation SERVE volunteer activities (training provided)
  • Effectively communicate activity tasks and instructions to a diverse audience
  • Facilitate short discussions about volunteerism and the issue areas the projects are addressing
  • Perform pre- and post- activity tasks that may include manual labor
  • Professionally represent Generation SERVE and its branded family volunteering experience
SKILLS AND REQUIREMENTS: 
  • Excellent interpersonal and presentation skills with both children and adults
  • Comfortable assuming a leadership role with both small and large groups of families
  • Detail oriented and extremely organized
  • Trustworthy and dependable 
  • Desire to work on the weekends
  • Attend the mandatory activity lead trainings (held approximately 4x/year)
  • Punctual
  • Ability to stand for sustained periods of time
  • Ability to lift activity materials up to 50 lbs.
  • Must have access to car/vehicle or reliable transportation 
  • Consent to and successfully pass a background check
WORK SCHEDULE AND COMPENSATION: 
  • Minimum commitment of two (2) activities a month. You can choose your activities from our calendar each month.
  • Activities are typically in the late afternoon/early evening on the weekdays and at various times on weekends
  • Average activity runs 1.5–2.5 hours depending on volunteer activity and set up/tear down required
  • 1099 Contractor Position paying $35 for activities up to 1.5 hours, $45 for activities between 1.5 hours and 3 hours, and $60 for activities that last longer than 3 hours
Interested candidates should complete this online application. We review applications on a rolling basis in Austin at times when we need additional Activity Leads. We will be in touch with more details when we receive your application.

Please contact charli@generationserve.org with questions.